Martindale-Hubbell, dealing with a crisis to a core element of their product offerings (lawyer ratings), showed the legal industry they are ill equipped to participate in social media. Martindale-Hubbell did respond to Internet discussion (blogs and twitter) that the company may be eliminating its long standing lawyer ratings. Despite laying off all of the commpany's ratings specialists, Martindale says it has Big Plans for Martindale-Hubbell Ratings. Problem is that Martindale-Hubbell responded with a blog post that ...

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